Final Exam for Students

Engineering Management Final Exam Honor Pledge: I have neither received nor given unauthorized assistance in this exam. _____________________________ Signature Student ID: _____________________ Name: _________________________ Select the best answer. Encircle the letter that corresponds to your choice. 1. The top management of any firm is involved in this type of planning. A. Operational Planning C. Strategic planning B. Intermediate Planning D. Secondary Planning 2. Refers to the process of determining the contributions that subunits can make with allocated resources. A. Operational Planning C. Strategic planning B. Intermediate Planning D. Secondary Planning 3. This type of planning is undertaken by middle management. A. Operational Planning C. Strategic planning B. Intermediate Planning D. Secondary Planning 4. Refers to the process of determining how specific tasks can best be accomplished on time with available resources. A. Operational Planning C. Strategic planning B. Intermediate Planning D. Secondary Planning 5. This type of planning is a responsibility of lower management. A. Operational Planning C. Strategic planning B. Intermediate Planning D. Secondary Planning 6. This is the written document or blueprint for implementing and controlling an organization’s marketing activities related to particular marketing strategy. A. Marketing Plan C. Production Plan B. Financial Plan D. Short-range plans 7. This is a written document that states the quantity of output a company must produce in broad terms and by product family. A. Marketing Plan C. Production Plan B. Financial Plan D. Short-range plans 8. It is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities. A. Marketing Plan C. Production Plan B. Financial Plan D. Short-range plans 9. It is a document that indicates the human resource needs of a company detailed in terms of quantity and quality and based on the requirements of the company’s strategic plan. A. Marketing Plan C. Production Plan B. Financial Plan D. Human Resource Management Plan 10. These are plans intended to cover a period of less than one year. First-line supervisors are mostly concerned with these planes. A. Short-range plans C. Standing Plans B. Long-range plans D. Single-Use Plans 11. These are plans covering a time span of more than one year. These are mostly undertaken by middle and top management. A. Short-range plans C. Standing Plans B. Long-range plans D. Single-Use Plans 12. Plans that are used again and again and they focus on managerial situations that recur repeatedly. A. Short-range plans C. Standing Plans B. Long-range plans D. Single-Use Plans 13. These are broad guidelines to aid managers at every level in making decisions about recurring situations or function. A. Policies C. Guidelines B. Procedures D. Rules 14. These are plans that describe the exact series of actions to be taken in a given situation. A. Policies C. Guidelines B. Procedures D. Rules 15. These are statements that either require or forbid a certain action. A. Policies C. Guidelines B. Procedures D. Rules 16. Specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated. A. Short-range plans C. Standing Plans B. Long-range plans D. Single-Use Plans

17. A plan which sets forth the projected expenditure for a certain activity and explains where the required funds will come from. A. Project C. Program B. Budget D. Financial Statement 18. A plan designed to coordinate a large set of activities. A. Project C. Program B. Budget D. Financial Statement 19. A plan that is usually more limited in scope than a program and is sometimes prepared to support a program. A. Project C. Program B. Budget D. Financial Statement 20. A management function which refers to the structuring of resources and activities to accomplish objectives in an efficient and effective manner. A. Organizing C. Supervising B. Planning D. Structure 21. The arrangement or relationship of positions within an organization. A. Organizing C. Supervising B. Planning D. Structure 22. This is a form of departmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped into one unit. A. Functional Organization C. Matrix Organization B. Product or Market Organization D. Divisible Organization 23. This type of organization is very effective in similar firms especially “single business firms where key activities revolve around well-defined skills and areas of specialization”. A. Functional Organization C. Matrix Organization B. Product or Market Organization D. Divisible Organization 24. This refers to the organization of a company by a division that brings together all those involved with a certain type of product or customer. A. Functional Organization C. Matrix Organization B. Product or Market Organization D. Divisible Organization 25. This is appropriate for a large corporation with many product lines in several related industries. A. Functional Organization C. Matrix Organization B. Product or Market Organization D. Divisible Organization 26. An organizational structure in which each employee reports both a functional or division manager and to a project or group manager. A. Functional Organization C. Matrix Organization B. Product or Market Organization D. Divisible Organization 27. Refers to a manager’s right to tell subordinates what to do and then see that they do it. A. Line authority C. Functional authority B. Staff authority D. Head authority 28. A staff specialist’s right to give advice to a superior. A. Line authority C. Functional authority B. Staff authority D. Head authority 29. A specialist’s right to oversee lower level personnel involved in that specialty, regardless of where the personnel are in the organization. A. Line authority C. Functional authority B. Staff authority D. Head authority 30. A committee created for a short-term purpose and have a limited life. A. Ad hoc committee C. Sinking committee B. Standing committee D. Midget committee 31. A permanent committee that deals with issues on an ongoing basis. A. Ad hoc committee C. Sinking committee B. Standing committee D. Midget committee 32. Defined as the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization. A. Resourcing C. Hiring B. Recruitment D. Staffing 33. An assessment of future human resource needs in relation to the current capabilities of the organization. A. Forecasting C. Programming B. Control D. Recruitment 34. Refers to translation of the forecasted human resource needs to personnel objectives and goals. A. Forecasting C. Programming B. Control D. Recruitment 35. This refers to monitoring human resource action plans and evaluating their success. A. Forecasting C. Programming B. Evaluation and Control D. Recruitment

36. Refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected. A. Forecasting C. Programming B. Evaluation and Control D. Recruitment 37. Refers to the act of choosing from those that are available than individuals most likely to succeed on the job. A. Forecasting C. Selection B. Evaluation and Control D. Training 38. In this staffing procedure, the new employee is provided with the necessary information about the company and will be introduced to the immediate working environment and co-workers. A. Performance Appraisal C. Training and Development B. Induction and Orientation D. Monetary Rewards 39. Refers to the learning that is provided in order to improve performance on the present job. A. Performance Appraisal C. Training and Development B. Induction and Orientation D. Monetary Rewards 40. Refers to a movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition. A. Monetary reward C. Demotion B. Promotion D. Transfer 41. The movement of a person to a different job at the same or similar level of responsibility in the organization. A. Monetary reward C. Demotion B. Promotion D. Transfer 42. The movement from one position to another which has less pay or responsibility attached to it. It is used as a form of punishment or as a temporary measure to keep an employee until he is offered a higher position. A. Separation C. Demotion B. Promotion D. Transfer 43. Either a voluntary or involuntary termination of an employee. A. Separation C. Termination B. Transfer D. Demotion 44. A process of sharing information through symbols, including words and message. A. Counseling C. Hypnotism B. Communication D. Language 45. Function of communication that can be used for decision-making at various work levels in the organization. A. Information Function C. Motivation Function B. Emotive Function D. Control Function 46. A function of communication used as a means to motivate employees to commit themselves to the organizations objectives. A. Information Function C. Motivation Function B. Emotive Function D. Control Function 47. Function of communication that deals when feelings are repressed in the organization, employees are affected by anxiety, which, in turn, affects performance. A. Information Function C. Motivation Function B. Emotive Function D. Control Function 48. A form of communication transmitted through hearing or sight. A. Verbal C. Written B. Oral D. Nonverbal 49. A means of conveying message through body language, as well as the use of time, space, touch, clothing, appearance and aesthetic elements. A. Verbal C. Written B. Oral D. Nonverbal 50. Refers to the process of activating behavior, sustaining it, and directing it toward a particular goal. A. Suppression C. Praising B. Motivation D. Unification 51. The following are considered as factors contributing to motivation except: A. Willingness to do a job C. Needs satisfaction B. Self-confidence in carrying out a task D. Inferiority complex 52. The following are considered theories of Motivation except: A. Maslow’s Needs Hierarchy Theory C. Herzberg’s Two-Factor Theory B. Expectancy Theory D. Gagarin’s Theory 53. It is a management function which involves influencing others to engage in the work behaviors necessary to reach organizational goals. A. Sales talk C. Leading B. Motivation D. Commanding 54. A person who occupies a higher position has power over persons in lower positions within the organization. This describes: A. Legitimate power C. Coercive power B. Referent power D. Reward power

55. When a person has the ability to give rewards to anybody who follows orders or requests, it termed as: A. Legitimate power C. Coercive power B. Referent power D. Reward power 56. When a person compels with orders through treats or punishment. A. Legitimate power C. Coercive power B. Referent power D. Reward power 57. When a person can get compliance from another because the latter would want to be identified with the former. A. Legitimate power C. Coercive power B. Referent power D. Reward power 58. Which of the following is not a trait of an effective leader: A. A high level of personal drive C. Charisma B. Knowledge of the company, industry or technology D. Greedy 59. Refers to the process of ascertaining whether organizational objectives have been achieved and determining what activities should then be taken to achieve objectives better in the future. A. Planning C. Evaluation B. Controlling D. Inspection 60. A type of controlling when the management anticipates problems and prevents their occurrence. A. Feed forward control C. Concurrent control B. Preventive control D. Feedback control 61. A type of controlling when the operations are already ongoing and activities to detect variances are made. A. Feed forward control C. Concurrent control B. Preventive control D. Feedback control 62. A type of controlling when information is gathered about a completed activity, and in order that evaluation and steps for improvement are derived. A. Feed forward control C. Concurrent control B. Preventive control D. Feedback control 63. Refers to any process that accepts inputs and uses resources to change those inputs in useful ways. A. Operation C. Construction B. Production D. Creation 64. The process of planning, organizing, and controlling operations to reach objectives efficiently and effectively. A. Planning C. Evaluation management B. Operations management D. Backboning 65. A process of creating a set of product specifications appropriate to the demands of the situation. A. Product Design C. Product planning B. Blueprinting D. Conceptualizing 66. Refers to forecasting the future sales of a given product, translating this forecast into the demand it generates for various production facilities, and arranging for the procurement of these facilities. A. Product Design C. Product planning B. Blueprinting D. Conceptualizing 67. The phase of production control involved in developing timetables that specify how long each operation in the production process takes. A. Plotting C. Timetable B. Scheduling D. Anticipating 68. Refers to the approach that seeks efficiency of operation through integration of all material acquisition, movement, and storage activities in the firm. A. Work C. Inventory Control B. Quality Control D. Purchasing and Materials Management 69. The process of establishing and maintaining appropriate levels of reserve stocks of goods. A. Work-Flow Layout C. Inventory Control B. Quality Control D. Purchasing and Materials Management 70. The process of determining the physical arrangement of the production system. A. Work-Flow Layout C. Inventory Control B. Quality Control D. Purchasing and Materials Management 71. Refers to the measurement of products or services against standards set by the company. A. Work-Flow Layout C. Inventory Control B. Quality Control D. Purchasing and Materials Management 72. A group of activities designed to facilitate and expedite the selling of goods and services. A. Advertisement C. Marketing B. Commercial D. Sales 73. The four P’s of marketing are the following except: A. Product C. Promotion B. Price D. Publicity

74. It includes the tangible (or intangible) item and its capacity to satisfy a specified need. A. Product C. Promotion B. Price D. Place 75. Refers to the money or other considerations exchanged for the purchase or use of the product, idea, or service. A. Product C. Promotion B. Price D. Place 76. An important factor for a company to locate in places where they can be easily reached by their customers. A. Product C. Promotion B. Price D. Place 77. Defined as communicating information between seller and potential buyer to influence attitudes and behavior. A. Product C. Promotion B. Price D. Place 78. A type of promotion where a paid message appears in mass media for the purpose of informing or persuading people about particular products, services, beliefs, or action. A. Advertising C. Sales promotion B. Publicity D. Personal selling 79. The promotional tool that publishes news or information about a product, service, or idea on behalf of a sponsor but is not paid for by the sponsor. A. Advertising C. Sales promotion B. Publicity D. Personal selling 80. A more aggressive means of promoting the sales of a product or service. A. Advertising C. Sales promotion B. Publicity D. Personal selling 81. The everyday tasks of management include: A. Planning and creativity C. Publicity and loss adjustment B. Planning and leading D. Plotting and leading 82. The observation of people at work that would reveal the one best way to do a task is known as: A. Scientific Management C. Human Relations Management B. Classical Management D. Creative Management 83. The founder of scientific management was: A. Frederick Taylor C. Elton Mayo B. Henri Fayol D. Chester Barnard 84. Studying the future and arranging the means for dealing with it is part of the process of _____________ A. Organising C. Controlling B. Commanding D. Planning 85. Ensuring that everything is carried out according to plan is part of the process of A. Planning C. Organising B. Controlling D. Co-ordinating 86. The study of organizational behavior includes A. diplomacy, scientology, psychology C. socioeconomics, philosophy, anthropology B. sociology, psychology, anthropology D. physiology, society, anthropology 87. The use of theory to guide systematic, empirical research from which generalisations can be made to influence applications is known as A. social science approach C. open systems approach B. scientific management approach D. scientific method 88. An in-depth study on a single organization using a variety of data collection methods is known as A. case study C. field experiment B. field survey D. laboratory experiment 89. The method of research that gathers data about perceptions, feelings, opinions through interviews and questionnaires in their actual work setting is known as A. case study C. field experiment B. field survey D. laboratory experiment 90. Control of independent variable manipulation without intervening environmental effects is at its maximum in A. case studies C. field experiments B. field surveys D. laboratory experiments 91. A statement about the proposed relationship between independent and dependent variables is know as a A. hypothesis C. variable B. relationship D. hypotenuse 92. The variable thought to affect one or more dependent variables is known as A. transient variable C. dependent variable B. independent variable D. intransient variable 93. The outcome studied through research and believed to be caused or influenced by an independent variable is known as A. transient variable C. dependent variable B. independent variable D. intransient variable

94. The positive action to ensure that people are given fair opportunities to be hired in organisations regardless of ethnicity, gender or age is known as A. affirmative action C. race relations B. discrimination D. progressive practices 95. Acting ethically in business A. is immoral C. leads to bad decisions B. reduces profits D. promotes long term benefits 96. The study of organizational behavior mainly involves the study of A. individuals and groups C. structures B. buildings D. departments 97. Managing the human resource is A. the smallest department in an organization C. vital for the success of an organization B. better manage outside the organization D. an unnecessary expense 98. A method of helping is to understand management and organisational behaviour is to look at _________ that has been done before ___________ A. experiments C. management B. research D. behavior 99. Designing a structure to assist in goal accomplishment is known as A. planning B. organizing C. coordinating D. commanding